Cancellation and refund policy:
Up to 30 days before the event a registered rider is eligible for a 75% refund of registration fees. Fees for ticketing and processing may not be refunded. No refunds will be given for any reason, medical or otherwise, after the refund deadline. Registrations are non-transferable, meaning registration cannot be transferred to another person. The refund will be processed to the original credit card; we cannot credit another card. If a card’s account is closed, please call the issuing company of the closed card to learn their policies regarding refunds to the closed account. Refund requests may take up to 10 days to be processed. We will e-mail you when the request has been processed. Please request all refunds on each item that you would like processed. We will not request refunds for you.